POS software for hotel restaurants in Pakistan
The restaurant in a hotel serves house guests at breakfast, outside diners at lunch and dinner, and the odd wedding party in between. ArfaPOS runs the restaurant side: tables, billing, kitchen orders, recipes, store, expenses and staff, so the restaurant's own numbers are clear.
What makes this trade hard to run.
Breakfast cost is a mystery
Breakfast is included in the room rate, so it never shows up as a sale. Eggs, parathas, tea and juice go out every morning and nobody knows what it costs per guest.
Two kinds of customers
House guests and walk-in diners eat in the same hall. Their orders get mixed, and the restaurant's own sales are hard to separate from the hotel's.
A shared store
The hotel and restaurant draw from the same store of tea, sugar, cleaning items and groceries. Restaurant food cost gets lost in the hotel's expenses.
Night staff and small cash
Late-night orders and small purchases are handled by night staff with little oversight, so cash and stock drift.
Built around the way you work.
Tables, waiter tablets and QR ordering
Set up the hall, lawn and terrace tables with free or occupied status. On Business, waiters order from tablets and diners can order from a QR card on the table.
Recipes for buffet and à la carte
Cost a breakfast plate the same way as a menu dish. Recipe-linked inventory deducts ingredients as items are recorded.
Kitchen display
Orders from the counter, tablets and QR reach the kitchen screen with a timer, so the cook sees them in order.
Kitchen and warehouse inventory
Keep the restaurant's stock in its own kitchen and warehouse sections, with purchases recorded against suppliers and their ledgers.
PRA and FBR e-invoicing
Print PRA e-invoice receipts with a QR code and send invoices to FBR from the counter, without a separate FBR machine. Included on Growth and Business.
Staff roles, audit logs and payroll
Night staff, cashiers and the F&B manager each get access suited to their job, with audit logs. Business adds payroll with allowances and salary advances.
From opening to closing.
6:30 am: breakfast service
House guests eat breakfast. Plates served are recorded so the cost of breakfast per guest can be worked out.
Mid-morning: purchase and store
Vegetables, meat and dairy are bought and recorded against suppliers. The kitchen draws its stock.
Lunch: walk-in diners
Business visitors and locals eat in the restaurant. Waiters send orders from tablets to the kitchen screen, and bills print at the counter with a PRA QR code.
Evening: dinner and takeaway
Dinner for guests and outside diners. Lawn tables order by QR, and takeaway orders are tagged separately.
Night: late orders and close
Night staff handle late orders and record any small purchases as expenses. The manager checks the day's report in the morning.
Run the hotel restaurant as its own business
Hotels and guest houses in Murree, Swat, Islamabad and Lahore often have a restaurant that serves both guests and the public. When the restaurant's costs are mixed into the hotel's, nobody can tell whether it makes money. The simple fix is to run the restaurant on its own restaurant POS, with its own stock, recipes, expenses and reports.
ArfaPOS is restaurant software. It handles dine-in tables, takeaway and delivery billing, waiter tablets, QR table ordering, the kitchen display, inventory, recipes, expenses and payroll. It does not handle room bookings or post restaurant charges to a guest's room bill. If you need the restaurant and the rooms joined in one system, that is a custom hotel management system, which we scope and quote separately.
Worked example: what breakfast costs per guest
| Breakfast item | Cost per guest (Rs) |
|---|---|
| 2 eggs | 60 |
| Paratha | 50 |
| Bread, butter and jam | 60 |
| Tea | 40 |
| Juice | 70 |
| Total | 280 |
At Rs 280 per guest, 40 guests a morning cost Rs 11,200 a day, or Rs 336,000 in a 30-day month. That number belongs in the room rate. If egg and butter prices go up by Rs 30 per plate, breakfast for 40 guests costs Rs 1,200 more a day and Rs 36,000 more a month. With a breakfast recipe in ArfaPOS, the ingredients deduct from stock each morning, so the cost per plate updates with each new purchase price.
Separating the store
Restaurant kitchen stock should be its own inventory in ArfaPOS. Purchases for the kitchen are recorded against suppliers with their ledgers, so the hotel's accounts team knows what the restaurant owes. Hotel-side items such as housekeeping supplies stay out of the restaurant's numbers. This is what makes the restaurant's food cost percentage meaningful.
Tables, lawns and QR ordering
Hotel restaurants often spread across a hall, a lawn and a terrace, and waiters spend half the evening walking. With table management, every table has its location and capacity, and the manager sees which are free. On Business, waiters take the order on a tablet at the table, and lawn guests can scan a QR menu to order from their phone. The order reaches the kitchen tagged with the table number.
Pricing the à la carte menu
Outside diners judge a hotel restaurant against the restaurants down the road. Recipe costing lets you check each à la carte dish. If a chicken jalfrezi costs Rs 780 to make and sells for Rs 1,600, food cost is 48.8%. If the local market charges Rs 1,400 for the same dish, you know how much room you have to compete before the dish stops paying for itself. The recipe costing page explains how recipes are set up.
Night shift control
Hotel restaurants often stay open late with fewer staff. With role-based permissions, the night cashier can bill and record expenses but cannot change prices, and cancellations need a reason. Audit logs and session tracking show who did what. Any small purchase, such as milk at 2 am, goes in as an expense. In the morning the manager sees exactly what happened overnight.
Seasons and tax
Tourist hotels in the north are full in summer and quiet in winter. Monthly sales reports show how the restaurant tracks the season. PRA e-invoice receipts and FBR reporting come with Growth at Rs 9,999 a month. Business at Rs 14,999 adds tablet and QR ordering, payroll and full accounts. The AiroxLab team sets up ArfaPOS and trains staff over WhatsApp, phone and video call.
Questions people ask
Can ArfaPOS post restaurant bills to a guest's room?
No. ArfaPOS is restaurant software and does not handle room bookings or room bills. For a combined hotel system, AiroxLab builds custom hotel management software after scoping.
Can I work out breakfast cost per guest?
Yes. Set up breakfast as a recipe with its ingredients. As plates are recorded, ingredients deduct from stock and give you a cost per plate.
Can lawn and terrace guests order from their table?
Yes, on the Business plan. Each table gets a printable QR card, and guests order from their phone. Waiters can also take orders on tablets. Orders arrive tagged with the table number.
Does it print PRA e-invoice receipts?
Yes. ArfaPOS prints PRA e-invoice receipts with a QR code and sends invoices to FBR, without a separate FBR machine. It is included on Growth and Business.
Can I keep restaurant stock separate from hotel stock?
Yes. Keep the restaurant's kitchen and warehouse stock in ArfaPOS, with purchases recorded against suppliers.
Can I limit what night staff can do?
Yes. Role-based permissions let you allow billing and expense entry while blocking price changes and other admin actions. Audit logs record every action.
Similar businesses
Restaurants
A family restaurant runs three businesses at once: a dining hall, a takeaway counter and a delivery line. ArfaPOS puts all three on one live system, from the waiter's tablet and the kitchen screen to the rider's phone, and shows the owner what was sold, spent and left in the store by closing time.
BBQ and karahi restaurants
A BBQ and karahi restaurant sells meat by the piece and by the kilo, mostly after dark, to big families who order in rounds. ArfaPOS shows which tables are free, lets waiters add each round from a tablet, sends it to the kitchen and tracks the meat that comes in each morning.
Cafés and coffee shops
A café sells hundreds of small tickets a day, and the profit sits in grams of coffee and millilitres of milk. ArfaPOS bills fast at the counter, lets seated guests order from a QR code on the table, tracks what each cup uses, and brings regulars back with loyalty points.
Food chains and multi-branch restaurants
Once a restaurant opens its second and third branch, the owner can no longer stand at every counter. ArfaPOS puts every branch under one login, compares branches side by side, moves stock from the warehouse, and runs payroll and accounts for the whole chain.
Tell us about your business.
We reply with a price, a demo time and the setup that fits your branches, counters and users.